During periods with a higher volume of orders - such as Christmas, Black Friday, sales - delivery times by carrier may be longer than normal for reasons beyond our control.
The indicated delivery times are considered after the order shipment date and refer to business days.
Shipping Area | Shipping Time (Business Days)* | Shipping Cost | Free Shipping |
---|---|---|---|
Store Pickup | 1 - 3 | Free | N/A |
Portugal (Mainland) | 1 - 3 | 4,49€ | 50,00€ |
CTT Points / Locky Lockers | 1 - 4 | 3,49€ | 50,00€ |
Azores and Madeira | 6 - 9 | 9,99€ | 80,00€ |
Spain (Mainland) | 2 - 5 | 6,49€ | 50,00€ |
Austria | 3 - 6 | 9,99€ | 100,00€ |
Belgium | 3 - 6 | 9,99€ | 100,00€ |
France | 3 - 6 | 9,99€ | 100,00€ |
Germany | 3 - 6 | 9,99€ | 100,00€ |
Italy | 4 - 7 | 9,99€ | 100,00€ |
Luxembourg | 3 - 7 | 9,99€ | 100,00€ |
Monaco | 3 - 6 | 9,99€ | 100,00€ |
Netherlands | 3 - 7 | 9,99€ | 100,00€ |
Bulgaria | 6 - 9 | 13,99€ | 150,00€ |
Croatia | 6 - 9 | 13,99€ | 150,00€ |
Czech Republic | 3 - 6 | 13,99€ | 150,00€ |
Denmark | 3 - 7 | 13,99€ | 150,00€ |
Estonia | 4 - 7 | 13,99€ | 150,00€ |
Finland | 6 - 9 | 13,99€ | 150,00€ |
Greece (Includes Island of Crete and excludes the remaining Islands) | 6 - 9 | 13,99€ | 150,00€ |
Hungary | 4 - 7 | 13,99€ | 150,00€ |
Latvia | 4 - 7 | 13,99€ | 150,00€ |
Lithuania | 4 - 7 | 13,99€ | 150,00€ |
Poland | 3 - 6 | 13,99€ | 150,00€ |
Romania | 6 - 9 | 13,99€ | 150,00€ |
Slovakia | 3 - 7 | 13,99€ | 150,00€ |
Slovenia | 3 - 7 | 13,99€ | 150,00€ |
Sweden | 4 - 7 | 13,99€ | 150,00€ |
Store Pickup
If you choose to pick up the order in one of our stores, the shipping is free. After your payment is confirmed, you will receive an e-mail as soon as the order is ready to be picked up at the selected store.
To collect your order, you will need to present an ID (Citizen Card, Identity Card or Passport), and the code that you will receive by e-mail.
Tracking your order
Once the order is shipped, you will receive an e-mail with a tracking code, so you can follow your order on the carrier's website.
If you have any further question regarding the shipping methods, click on Shipping on the FAQ's page.